Patient-Centered Medical Home

Dear Patient:

Over the past two years we have been working to transform our practice to become a Patient-Centered Medical Home (Medical Home). We continue to put our patients first and strive to provide you with the highest quality care just as we always have. The Medical Home provides a model of organization that supports a more proactive, team-based approach to provide the best care possible. Together, we will work to coordinate the services you need and to provide care that puts YOU at the center.

As a patient, you may have questions about the patient-centered medical home (or PCMH) and what it means to you. The Medical Home is based on a strong doctor-patient partnership and perhaps the best way to summarize what this transformation means is to describe Cobblestone Family Health’s role as a member of your healthcare team, and the ways that you, as the patient, can get the most out of this new model of care.

As your Medical Home we strive to:

  • Work with you to improve your health
  • Review your medications and supplements at every visit and discuss with you any interactions or concerns
  • Develop a personal care plan with you to address any chronic conditions you may have
  • Set goals with you and help you track your progress
  • Use available technology to monitor your progress and ensure you are receiving all preventive services
  • and other care indicated by your age, gender and health status
  • Inform you of all test results in a timely manner
  • Help you take control of your health by providing you with educational resources and material
  • Provide you with after-hours access to a clinical decision-maker by phone
  • Make scheduling as easy as possible with same or next-day appointments available for urgent needs

As the patient, your care is best when you:

  • Schedule yearly physicals in addition to scheduled visits for chronic health issues or illnesses
  • Make sure we know your entire medical history and any changes that occur in your medical history
  • Tell us of all medications and supplements you are taking (both prescribed and over-the-counter) and bring this list to each visit
  • Activity participate with your doctor in planning your care
  • Keep your appointments as scheduled
  • Come prepared to ask question regarding the reason for each visit and record answers during your visits in the office
  • Stick to the care plan agreed to with your doctor
  • Consult your doctor before seeing specialists or other health care providers outside of your Medical Home team. Provide us with the name of all other healthcare specialist & providers who treat you
  • Request that other doctors you see send a report including copies of lab work, test results, etc. here to Cobblestone Family Health
  • Complete our on-line survey at www.ourfamilydoctors.net

Your health is our first priority. As a team of doctors, nurses, other clinicians and administrators, we are committed to providing you with the highest quality care possible. We appreciate your faith in us and value your partnership. Patient Centered Medical Home

Sincerely,
Providers and Staff
Cobblestone Family Health

Office Hours: M-Th 8:00-5:30 & F 8:00-5:00   Phone: 816-781-7400